When creating this website, we aimed to make something that's accessible to the widest possible audience, regardless of technology or ability. We worked, and actively work, to increase the accessibility and usability of the website by testing in a number of browsers, screen readers, accessibility and HTML validators and other web tools. By doing this, we align ourselves with many of the available standards and guidelines set for websites on the Internet today.


Registered office
Jillings Heynes Planning is a limited liability partnership registered in England and Wales with registered number 08027280.
The registered office is: 23 Southernhay East, Exeter, EX1 1QL.

Data Protection
Jillings Heynes Planning is committed to protecting your privacy and will not sell, trade or rent your personal information to others. We may use contact information you give us to tell you about changes in our services or about features we think you will find interesting.

Jillings Heynes Planning may use cookies to improve the website and personalise your experience. If you set up your browser to reject the cookie, you may still use the website.

Intellectual Property
The copyright in the material contained in the website, design, text, graphics and software belongs to Jillings Heynes Planning or the providers of such information. All rights are reserved. None of this material may be reproduced or redistributed without our written permission. You may download or print extracts from the site for your personal, non-commercial use only.

All links on the website are provided as a convenience to our users. The sites reached by these links are not under the control of Jillings Heynes Planning. When you click through to these sites you leave the area under our control, and we cannot accept responsibility for the content or services offered by these sites, or their use of any data you provide them with. The provision of a link to a third party website should not be considered as an express or an implied endorsement by us of any content, information, products or services that may be offered.

Exclusions of Liability
To the extent permitted by applicable law, Jillings Heynes Planning disclaims all warranties and representations (whether express or implied) as to the accuracy of any information contained on the website. Jillings Heynes Planning does not guarantee that the websites will be fault free and neither will accept liability for any errors or omissions.

Due to the nature of electronic transmission of data over the internet, and the number of users by whom data is posted on to the website, any liability Jillings Heynes Planning may have for any losses or claims arising from an inability to access the website, or from any use of the website or reliance on the data transmitted using the website, is excluded to the fullest extent permissible by law. In no event shall Jillings Heynes Planning be liable for any loss of profit, revenues, goodwill, opportunity, business, anticipated savings or other indirect or consequential loss of any kind in contract, tort (including negligence) or otherwise arising out of use of the website, save where such liability cannot be excluded by law.

Jillings Heynes Planning does not give any warranty that the website are free from viruses or anything else which may have a harmful effect on any technology.


Privacy Policy

Personal Information
From time to time you will be asked to submit personal information about yourself, such as name and email address, in order to contact us. Personal information is information about you that is personally identifiable like your name, address, email or phone number that is not otherwise publically available. By entering your details into the fields requested you enable us to provide you with information you require.

Use of Personal Information
Jillings Heynes Planning will collect this information to enable us to respond to your enquiry. We will hold your personal information on our systems. We will ensure that all personal information supplied is held securely. You have a right to request a copy of the personal information we hold about you ( We do not rent, sell or share personal information about you with other people or non-affiliated companies except to provide a product or service you have requested. We will use reasonable efforts to ensure that your personal data is not disclosed to regional or national institutions and authorities unless required by law or other regulations. This website does not automatically capture or store personal information, other than logging the user’s IP address, cookie information and session information such as the duration of the visit and the type of browser used. This is recognised by the web server and is used for system administration and to provide statistics.

Links to other websites do not imply any endorsement, validation or responsibility by Jillings Heynes Planning as to the content or privacy policies of such sites. We cannot guarantee that these links will work and we have no control over the availability of the linked pages. As far as is reasonably possible, we will ensure that the information provided on this website is accurate. Jillings Heynes Planning cannot accept any liability whatsoever for omission or error. We cannot accept any responsibility for any disruption or damage that may occur during use of this website.

Users of this site may not print, download or in any manner copy images or text from the site except for personal and non-commercial use, without the permission of Jillings Heynes Planning. Any changes to our privacy policy in the future will be posted to the site. 


Cookie Policy & Information

List of the Main Cookies On This Website
This is a list of the main cookies set by this website, and what each is used for:

PHPSESSID - quickscore
This is a session cookie stored in the computer's memory only during a user's browsing session and are automatically deleted from the user's computer when the browser is closed. This cookie stores a session ID that is not personally identifiable to users, allowing the user to move from page to page without having to log-in repeatedly. Session cookies are never written on the hard drive and they do not collect any information from the user's computer. Session cookies expire at the end of the user's browser session and can also become no longer accessible after the session has been inactive for a specified length of time, usually 20 minutes. This cookie may also be used to store information such as the contents of a shopping cart or to provide feedback messages to users during your browsing session.

Used to hide the cookie panel on first page-load.

How To Control & Delete Cookies
This website will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by this website you can do this through your browser settings. The Help function within your browser should tell you how.

Alternatively, you may wish to visit which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.

Please be aware that restricting cookies may impact on the functionality of this website.

This website uses services provided by other companies (e.g. Google, Facebook ) who also set cookies on this website on our behalf in order to deliver the services that they are providing.

If you would like more information about the cookies used by these suppliers, as well as information on how to opt-out, please continue reading.

Third Party Cookies
This website uses a number of suppliers who also set cookies on this website on its behalf in order to deliver the services that they are providing. If you would like more information about the cookies used by these suppliers, as well as information on how to opt-out, please see their individual privacy policies listed below.

We sometimes embed photos and video content from websites such as YouTube, Vimeo and Flickr. As a result, when you visit a page with content embedded from, for example; YouTube, Vimeo or Flickr, you may be presented with cookies from these websites. This website does not control the dissemination of these cookies.

You should check the relevant third party website for more information about these.

Sharing Tools
We would like to draw your attention to the fact that this website now carries embedded ‘share’ buttons to enable users of the site to easily share articles with their friends through a number of popular social networks.

Examples of Social networks that provide sharing services are:
Sharing may be faciliated by the use of 3rd party services provided other companies, for example, ShareThis ( or AddThis (

These sites may set a cookie when you are also logged in to their service. This website does not control the dissemination of these cookies and you should check the relevant third party website for more information about these.

This website uses cookies to help us know a little bit about you, how you use our website and improve the browsing experience. View cookie policy and information. ACCEPT COOKIES